I was most impressed with Laura Yandell's willingness to work around my schedule when I began looking for my first home. I worked irregular hours and didn't have complete control of reliable transportation at the time. Without knowing very far in advance when I'd be able to view houses, I expected the search to be much more difficult. As it happened, none of that was a problem. The entire process, through the signing, went more smoothly than I'd been told to anticipate.